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The new normal – dental protocols for appointments

Sun, 4th Oct 2020

As we re-open in line with our COVID-19 Route Map, we have new dental protocols in place. These cover how appointments are made, what we ask of you on arrival and during your appointment and how to pay for your treatment (if needed). We have lots of safety measures in place. We have also introduced longer working hours (including weekends) to help us “catch-up” on the appointments missed in recent months.

Arranging your appointment

During your visit

Our new dental protocols for arrival at your appointment are as follows:

Additional measures we have taken to ensure your safety

We have also developed further new dental protocols to keep you safe. To minimise the number of people in the building, we will be using a maximum of two dental surgeries. If you need to wait for any reason, the chairs in the patient lounge are positioned more spaciously. Sorry there won’t be any magazines to look at!

Due to enforced time between patients for certain treatments, we will plan to do more at each visit. For example, for those of you who normally see the hygienist, we will aim for both the hygienist and the dentist to see you in the same surgery. We will be the ones moving from room to room! 

Catch-up of COVID-cancelled appointments

Due to the past few months of hard work and with the help of our new team members, we feel we have caught-up with our COVID-cancelled appointments. As always, please do not hesitate to get in touch if you have not been seen and would like an appointment!

To help catch up with deferred hygiene appointments, we have expanded our dental therapy and hygiene team. Michelle Paxton is now working alongside Clare Crocker. The team will be carrying out the full suite of dental therapy treatments when permitted.

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